More Frequently Asked Questions

1. Do I need a business License to purchase Wholesale from Ricks Swords?

No, you do not need a business license or a Federal Tax ID number to purchase products from Ricks Swords. However, we do recommend you check with any and all local and state offices if you feel you may need to acquire a business license or Sales Tax ID number. All states and municipalities work independently and have their own regulations to follow. We cannot guide you in this area. A great place to start may be your local government. Most states have a Small Business Administration that can be very helpful.

3. Do I have to charge sales tax?

Unfortunately, this question would also have to be addressed by the government of the state which you reside in. We do have to charge a 5% Sales Tax on all shipments to all residents of our state that do not have a retail license. As far as an individual who is selling to buyers on auctions or websites, this may or may not be the case. Your local library is a great resource for specific information about this subject. That may be a great place to start your research!

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4. Who is responsible for returns on damaged or misdirected merchandise my customer may receive?

As far as your customers are concerned, you are the person or company from which they made their purchase. They had enough confidence in you to make their purchase and expect you to resolve their concerns accordingly. Be sure to reply to their emails or correspondence in a timely manner (within 24 hours) and insure them their concerns are going to be addressed and resolved. Together as a team, we will be sure your customer gets an adequate resolution to the issues they may have. Our goal is to be certain that all of our customers are 100% completely satisfied. Although in business we cant please 100% of our customers, 100% of the time, we will work diligently to resolve any matters concerning an unsatisfied customer.

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5. Do youcharge a fee for dropshipping my merchandise?

Yes. A Dropshipping fee of $1.70 domestic and $3.40 for international shipments must be added to all orders. You can in turn charge a handling fee from yourcustomers together with their shipping costs to offset our drop-shipping fee.

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